New Computer - Problem after hitting Play

[tdyber]

I am getting the following error on my new computer after I get to the Play button "for Live"
"OGRE EXCEPTION:(3:RenderingAPIException): Failed to create Direct3D9Device: Invalid call in D3D9RenderWindow:createD3DResourcesat ..\src\OgreD3D9RenderWindow.cpp (line 596)"

Help please

Thanks,
Tdyber:confused:

[Linda]

You will need to contact onlinesupport@phantomefx.com and we will get some additional information from you and help you get this resolved.